Lanier South West – Redefining Office Technology for the Modern Workplace
Lanier South West is proud to join the Taunton Chamber of Commerce, bringing with its decades of experience as the South West’s longest-standing office technology provider. As a second-generation, family-run business, Lanier has built its reputation on trust, service excellence, and long-term customer relationships across Somerset and beyond.
Specialising in photocopiers, printers, and advanced scanning systems, Lanier supports businesses of all sizes, with a particularly strong presence in the education sector. Today, the company supplies approximately 37% of all schools in the local area, making it the largest provider to education locally—an achievement that reflects both reliability and consistent service delivery in such a high demanding environment.
What truly sets Lanier apart is its unique approach to service and billing. The Lanier Performance Promise ensures complete peace of mind—if a system isn’t performing as expected, it will be replaced at no charge. This commitment is backed by our 24/7 support line, high service standards, fast response times, and a proactive support model designed to minimise downtime and maximise productivity.
Complementing this is Lanier’s Flat Rate Billing Solution, offering a simple, fixed monthly cost with unlimited use. This removes the uncertainty of traditional cost-per-copy models, giving customers full budget control without unexpected charges—something increasingly valued in today’s cost-conscious market.
Beyond print, Lanier also delivers VoIP telephone systems with a flexible 30-day rolling contract, allowing businesses to modernise communications without long-term commitments. This flexibility, combined with feature-rich cloud telephony, provides a scalable solution for growing organisations.
Innovation continues to be at the heart of Lanier’s offering. The business was recently shortlisted to the final three in the Somerset Business Awards for Best Use of Digital Technology 2026, recognising its development of AI Voice Solutions. These intelligent voice agents can handle inbound calls 24/7, engage customers naturally, provide information, qualify enquiries, and seamlessly transfer to human staff when needed—ensuring no opportunity is missed while improving customer experience.
With a strong local presence, a commitment to innovation, and a customer-first mindset, Lanier South West is helping organisations across the region work smarter, reduce costs, and future-proof their operations.
For more details please call 01934 742184 or email [email protected]